For those that are issuing Gift Certificates I have developed a Form Letter that we are sending to our patrons to let them know about their GCs.
We have two types of GCs:
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Value of Refunded Tickets
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Vouchers previously redeemed
I have linked four files to this post,
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Word doc with explanation of fields used - Covid-19 Gc w-notes.rtf (232.2 KB)
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Word doc as exported from TM - Covid-19 Gc.rtf (86.3 KB)
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TMD file exported from TM - Covid-19 Gc.tmd (7.9 KB)
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Redacted Output PDF - Covid-19 Gc for Dave_Redacted.pdf (90.0 KB)
The patron I used as an example had 3 season subscriptions plus used a voucher for another show.