We began using Theatre Manager 13 years ago. After our initial install we were ready for support to come out for onsite training. After having talked with Tom on many support calls in that first six months we asked if he could come out and be our trainer.
We were fortunate enough to have several training sessions during the years and Tom was always the one who came out. My husband (who also works at PCPA) and I were the fortunate ones to be his transportation while he was here. We had many meals out over the years where we really got to know each other.
On one training visit, because Tom had such a fun personality, one of my staff said to him “what a dork”. Tom told her “you know what that means?” and she replied yes. I won’t put the definition in here, but you can look that up. That became our running joke with him.
My husband and I took a trip to Boston a little over 3 years ago. When I told Tom this he basically said “if you come that far and don’t see me…” I think I would have been in trouble. But I also said he’d better not be out on some onsite training. We took a train ride to Portland, Maine where he picked us up. When we saw each other, there was the biggest smile you could imagine and we got the biggest, best Bear Hug of all time.
He took us to Holy Donuts (a must if you are in Portland), to the Portland Head Lighthouse and an amazing dinner at Estes Lobster House which was fabulous. And of course he treated us to it all. That trip with him will be in our memories forever.
I too loved it when I got him on support and especially when I got to talk with him. Loved his voice. We took care of the support issue and then checked in on each other on a personal level. I don’t know why but when he emailed from support my name became Linder and I started calling him Tomas.
He was such a lovely man and human being. So caring and generous. I will miss him terribly and send my love to his wife and family and the Artsman family.
Box Office Manager
PCPA Conservatory Theatre
Santa Maria, CA.