New vs. Returning Report?


Has anyone successfully found/created a report that will detail new-to-file vs. reactivated patrons over a specific period of time?


If you’re looking for lists of patrons, you could do this with a couple of different mail lists that meet your specific qualifying criteria. So for example, you could have a list you re-run monthly of truly new-to-file folks using the field Patron Date Entered and then a list referencing ticket data of folks with a ticket date and time purchase in the last month but without a ticket date purchase in the prior two years or something like that. Is that the kind of information you’re looking for or something else?