We sell tickets for our venue as well as other venues. We have been thinking of ways to make it obvious to our patrons when an event is not at our theatre. In chatting with some other venues I came across the idea of creating a 2nd web page that sells only off site tickets. Is it possible to have some events post to our main ticket web page, and have others post to a different page?
Does anyone have any other ways that they handle this issue?
On our TM ticketing page, all of our events are listed on the one page. Each event has the venue listed underneath.
On our website, though, we have event categories for All Events, At the Tidemark, Off Site Events, and Streaming Events.
Thankfully, we haven’t had too much trouble with people buying tickets to events at other venues and thinking they were at our theatre.
I think part of that may be because we send out a dedicated email newsletter announcing each event, which is the main way that people hear about events we have for sale. On the newsletter, we are very clear, stating the location multiple times if it is not at our venue.
Thanks Mary!
Yes, this is more or less what we currently do as well, and seems to be what works with Theatre Manager the best. We just inevitably have people who don’t read everything carefully and as we would like to be selling more tickets for offsite in the future I want to make sure I’ve thought of all the options.