- Turning Off Address Verification System (AVS)
During Credit Card processing, Theatre Manager sends the patrons primary address information as a part of an authorization request. The Bank has the option of using this for an additional level of fraud detection/prevention. Address Verification (AVS) may cause some online card rejection if:
- the patron uses a card with a different billing address than what they have put into their online account in TM -AND-
- your online merchant account settings have been set to very strict
Please check out our help pages on how to turn off Address Verification.
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Seat View for Online Sales
Did you know that a link can be added offering the patron an opportunity to see the view from their selected seats prior to adding tickets to their cart when purchasing a ticket online?
Once the setup is in place, the seat view button will become available. Clicking the button will open a new tab in the browser displaying the seat view image.
This is a cool feature to add to your online sales and the steps on how to implement this are on our help pages.
- Pass/Gift Certificates to Limited Events
As of the latest Theatre Manager release, each individual Pass/Gift Certificate can now be limited to apply to a certain events when it is sold. This enhancement allows you to do a couple of things:
- have a Pass/Gift Certificate Type that is totally limited to certain events
- add further restrictions to each issued pass - which may be useful for scholarships or passes provided to actors or to fundraisers, without having to have different pass types for each fundraiser.