TTT - June 14 2018

enabling-price-codes
cleaning-control-hou
export-phone-numbers

#1

fb1ff8b8-e07f-4776-aba4-4f8c56fbfe12-1

1. Enable/Disable Multiple Price Codes

We have added a feature that will now allow you to enable/disable multiple price codes on the Event Setup -> Price Code Tab by using a context menu.

You can also remove unwanted price codes using the same method. Please note that they can only be deleted if:

  • They are inactive price codes (use the context menu to disable them)
  • They are not referenced in the valid price codes in the pricing map for the performance
  • The price code is not associated with any current ticket sold for the performance

2. New Export Field - "All Phone Numbers"

We have released a new export field called β€œAll Phone #” so that you can now export all phone numbers associated with a record, not just the primary number and fax. Here is an example of an export to an excel spreadsheet showing this new field. The Primary phone number is indicated with an asterisk β€˜*’:

3. How to Clean Up Holds in the Control House

Here is an easy tip that came in to the support team this week. If you are working on season renewals and are showing held seats in the control house that should not be there, here is an easy way to remove them:

  • Go to the Event Setup for the Control House
  • Go to the MAPS tab
  • Single Click the performance on the left
  • Highlight the entire map on the right
  • Click the RELEASE button at the top
  • The Holds will release
  • Click the REFRESH button in the upper right corner just to update the map.