My question: When exporting Payment Data (via reports), what do the “J/E Type” (OE, OM, TE, TR) abbreviations mean? What part of theatre manager triggers a certain J/E type code? What triggers the “Payment Origin/Source” and where to change this? I’ve noticed some payment methods show as “Patron Present” and some as “Telephone Order”, but how does TM know which is which?
Context: I am trying to get accurate information on when people are visiting in person and Box Office is manually entering their payment information VS when they mail us a cheque and we manually enter information. I am aware we can manually do this by clicking in the payment window, but is there a better way to find this?
This Thread: I thought I’d share tips on how I use Theatre Manger to track data, how people are donating or buying and interacting with our Box Office. Tips welcome!
Thanks for your help.